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Terms of Service

Effective date: May 17, 2026

1. Acceptance of Terms

By accessing or using Tellora ("Service"), operated by Tellora, Inc. ("Company", "we", "us"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

2. Description of Service

Tellora is an AI-powered CRM platform that helps sales teams manage prospects, leads, and deals. The Service includes the web application at app.tellora.ai, the Tellora Chrome Extension, associated APIs, and any related tools or features.

3. Eligibility

You must be at least 16 years old and capable of forming a binding contract to use the Service. By using the Service you represent that you meet these requirements.

4. Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately at legal@tellora.ai if you suspect unauthorised access.

5. Acceptable Use

You agree not to:

  • Use the Service to violate any applicable law or regulation
  • Scrape, harvest, or collect data from third-party platforms in violation of their terms of service
  • Transmit malware, spam, or any harmful code
  • Attempt to gain unauthorised access to any part of the Service or its infrastructure
  • Resell, sublicense, or otherwise commercialise the Service without our written consent
  • Use the Service to harass, abuse, or harm any individual

Chrome Extension. The Tellora Chrome Extension reads LinkedIn profile data that you have access to as a logged-in LinkedIn user. You are solely responsible for ensuring your use of the extension complies with LinkedIn's User Agreement and applicable data protection laws (including GDPR where applicable). We do not endorse or encourage scraping in violation of third-party terms.

6. Subscriptions and Billing

Certain features require a paid subscription. Subscriptions are billed in advance on a monthly or annual basis. All fees are non-refundable except as required by law or as expressly stated in our refund policy. We reserve the right to change pricing with 30 days notice.

7. Intellectual Property

The Service and its original content, features, and functionality are owned by Tellora, Inc. and are protected by international copyright, trademark, and other intellectual property laws.

You retain ownership of any data you upload or create within the Service. By using the Service, you grant us a limited licence to process that data solely to provide the Service to you.

8. Data and Privacy

Our collection and use of personal information is described in our Privacy Policy, which is incorporated into these Terms by reference.

9. Third-Party Services

The Service integrates with third-party platforms (LinkedIn, Google, HubSpot, Salesforce, etc.). Your use of those platforms is governed by their own terms. We are not responsible for the content, availability, or practices of third-party services.

10. Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or free of viruses.

11. Limitation of Liability

To the fullest extent permitted by law, Tellora, Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of or inability to use the Service.

Our total liability for any claim arising out of or relating to these Terms or the Service shall not exceed the greater of $100 USD or the amount you paid us in the 12 months preceding the claim.

12. Indemnification

You agree to indemnify and hold harmless Tellora, Inc. and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising out of your use of the Service, your violation of these Terms, or your violation of any third-party rights.

13. Termination

We may suspend or terminate your account at any time for violation of these Terms, with or without notice. You may cancel your account at any time from your account settings. Upon termination, your right to use the Service ceases immediately.

14. Governing Law

These Terms are governed by the laws of the State of Delaware, USA, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts located in Delaware.

15. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide at least 14 days notice for material changes via email or in-app notification. Continued use of the Service after changes constitutes acceptance of the updated Terms.

16. Contact

For questions about these Terms, contact us at legal@tellora.ai.